Our Rates and how we charge
Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.
Vehicle hire works on a 24-hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one-day rental. Extra charges will be applied if the vehicle is returned late.
All rates quoted include unlimited mileage.
Vehicle Hire Levy
Effective October 15th 2025 – The Government of Barbados has introduced a Vehicle Hire
Levy which applies to all vehicle rentals across the island. This Levy replaces the former Visitor Driving Permit and is a mandatory Government charge.
Key Details of the Levy are as follows:
US $2.50 per rental day will be applied.
The Levy is capped at 7 days per rental agreement, with a maximum of US $17.50 payable per rental.
The Levy is not Subject to VAT
A Valid driver’s license (local or foreign) is still required (Digital licenses are not accepted); and must be valid for the duration of the rental period, but no separate permit is issued.
Age and License Requirements
Drivers must be over 21 and under 80 years old. All renters must have a valid driver’s license and a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. Each driver must have held a valid driving license for at least two years – this license must be produced in person (no digital copies are accepted) at the time of delivery of the vehicle, this is necessary for repeat clients as well. Clients between 76 and 80 years old will be required to present a medical form from a doctor in Barbados.
The underage surcharge for drivers between the ages of 21 and 24 is US $25 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup trucks and Compact, Small and Standard SUVs with seating up to 5 passengers.
Extension of Hire
Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions, they are subject to availability and cannot be guaranteed.
Cancellation Policy
Clients are asked to inform us as soon as they know they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.
Any cancellations that occur less than 48 hours prior to the rental time of delivery, will be charged the US $100 Non-refundable Deposit as a Cancellation fee.
Fuel Policy
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1 – Prepay Fuel
This option allows the renter to pay for the fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.
Option 2 – We Refill
This option allows the renter to pay at the end of the rental for fuel used but not replaced. Prices will be higher than local fuel prices. Additional charges may be added.
Option 3 – You Refill
This option allows the renter to return the vehicle with the same amount of fuel as received to avoid extra fuel charges.
Extra Drivers
There is an additional driver’s charge of US $5 per day per driver. Any additional drivers must also present a valid driver’s license. The primary driver’s spouse is exempt from the additional driver charges, but MUST also provide a copy of his/her valid driver’s license.
Insurance Coverage
Our vehicles are comprehensively insured (which includes third party liability and theft). If the vehicle is damaged the renter is responsible for the deductible of US $2,500. The basic insurance does NOT cover damages to tires/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs. Charges will apply for roadside assistance.
Collision Damage Waiver (CDW)/Excess Waiver (EW)
The client may purchase our COLLISION DAMAGE WAIVER (or excess waiver) (CDW or EW) at a cost of US $20 per day – this reduces the deductible to US $500 if the vehicle is damaged. The CDW does NOT cover damages to tires/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs. Charges will apply for roadside assistance.
A HOLD on the client’s credit card of US $500 will be taken on delivery – this will be released at the end of the hire, once the vehicle has been checked and there is no damage.
Super Damage Waiver (SDW)
The client may purchase our SUPER DAMAGE WAIVER at a cost of US $45 per day. With this coverage there is a ZERO DEDUCTIBLE, and full roadside assistance providing the vehicle is operated in accordance with all conditions of our contract. The Super Damage Waiver does NOT cover the replacement cost of lost keys or petrol.
A HOLD on the client’s credit card of US $1000 will be taken on delivery – this will be released at the end of the hire once the vehicle has been returned in accordance with the contract.
Credit Card Collision Coverage
Some credit card companies and internet websites offer collision coverage benefits. As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have. If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum US$2,500. We will then supply the documentation required to reclaim this payment from the company.
If the Excess Waiver coverage is purchased a HOLD on the client’s credit card of US $500 US will be taken on delivery – this will be released at the end of the hire, once the vehicle has been checked and there is no damage.
If the Super Damage Waiver coverage is purchased a HOLD on the client’s credit card of US $1000 US will be taken on delivery – this will be released at the end of the hire, once the vehicle has been checked and there is no damage.
If the CDW/EW and SDW are declined – a pre-authorization of US $1,500 US will be placed on the client’s credit card, which will be released by the client’s financial institution at the end of the hire provided there is no damage to the vehicle.
Extended Roadside Assistance
If selected and paid for at the time of rental, we offer extended roadside assistance 24 hours a day, 7 days a week. This covers potential costs associated with lockouts, flat tires, jump starts or emergency fuel. The charge is US $5 per day. The cost of replacement of tires/rims damaged beyond repair and lost keys / key fobs as a result of driver neglect is the responsibility of the renter.
If you do not purchase the extended roadside assistance plan on delivery, you may incur added cost for providing these services (typically at a rate of US $25 per call plus the cost of services). If you elect for the Extended roadside Assistance, there are no refunds if this coverage is not used, and it may not be cancelled during the rental.
Unlimited Mileage
Unlimited mileage is included with the rate of hire.
Personal Effects Coverage
Keys and Fobs
Vehicle keys are NOT waterproof – the client will be fully responsible for the cost of replacement of lost or damaged keys and key fobs.
Smoking / Valet Charges
We are a 100% Non-Smoking Fleet. In cases where vehicles are returned with an offensive odor (e.g smoke) or excessive debris in the interior (we do understand that the island is full of wonderful beaches, but we do not want the beach to be found inside our vehicles), clients will be charged up to a maximum of US $300 USD for the cost of a professional valet service.
Payment Methods
We accept payment by Visa, Mastercard, American Express and Discover Credit Cards. We also accept payment in cash (USD, Canadian, Sterling and Euros). A pre-authorization on a credit card of US $500 US is required when Excess Waiver (EW) has been purchased; A pre-authorization on a credit card of US $1000 is required when Super Damage Waiver (SDW) and a pre-authorization of US $1500 USD where Excess Waiver (EW) or Super Damage Waiver (SDW) has been declined. Debit cards are not accepted for pre-authorizations.
Additional Charges
Charges for hire, excess waiver, super damage waiver, extended roadside assistance, petrol, etc. are subject to 17.5% VAT. Government taxes shown herein are subject to change without notice.
The Estimated Total for the rental on the Review & Reserve screen and/or in the email reservation confirmation will be charged to the form of payment provided by Renter. If the rental as reserved is modified, the estimated total amount for the rental may change and would still be charged to the form of payment provided by Renter.
At the time of the rental, Renter will sign a rental contract (the “Contract”) which applies to the rental and includes a Rental Agreement Summary and the Additional Terms and Conditions.
Deposit Amount
Upon reservation a non-refundable US $100 deposit will be taken to hold the reservation, if the reservation is cancelled 48 hours or less, this deposit will be kept by the rental company. If the rental proceeds as planned, this amount will be applied to the rental amount. If a cancellation occurs more than 48 hours from scheduled rental, the deposit will be returned.
To account for Renter potentially incurring additional amounts owed under the Contract, at the time of rental, renters will be charged as stated above.
Delivery & Collection Service
We deliver & collect to/from any private residence, villa or hotel as well as the airport – the delivery time depends on location and scheduling. We do NOT deliver to or collect from the Cruise Terminal.
Airport Deliveries & Returns
After exiting the arrivals main door, watch for an individual holding a sign with your name towards the left of the arrivals’ main door. Clients will be walked to the car to inspect the vehicle, complete the paperwork and collect the vehicle reserved. When returning the hired vehicle to the airport, the vehicle should be left in the main car park, it should be re-fueled per your chosen choice of re-fueling policy, and the parking ticket should be left in the vehicle in the center console, and the key should be put under the driver’s seat mat. In most cases, an agent will meet you upon delivery to inspect the vehicle to agree on any additional charges. In the instance that an agent cannot meet you upon your return of the vehicle, we suggest you take photos of the inside and the outside of the vehicle from all angles as well as a photo of the amount of fuel remaining in the car. This will assist us in preventing any disputes on damages or re-fueling costs.
Clients may also select to have their vehicle collected from their hotel/villa/residence prior to their departure to the airport. These dates/times must be pre-scheduled at the time of delivery. If there is a change to the vehicle collection location or time, it must be provided within 24-hours-notice, and agreed upon by all parties.
Delayed Flights
If the client’s flight is delayed and arrives after 10:45pm, he/she will not be met at the airport. Please telephone our office at +1-246-235-2812 or WhatsApp us at +1-773-251-9407 after 7:30am, but before 10:00am the following day to reschedule the delivery to your hotel/villa/etc.
